We currently own and manage three buildings in Saint John, New Brunswick. 21 Lower Cove Loop Saint John, NB E2L 1W8 29 one- and two-bedroom luxury apartments 36 St. James Street Saint John, NB E2L 1V3 20 one- and two-bedroom unique loft apartments 25 Aquarius Court Saint John, NB E2M 0J3 55 one- and two-bedroom suites - Opening Fall 2024

When we have apartments come available for rent, we first email availability to those on our waiting list. To get on the waiting list, you must complete a tenant application form. We then post any available inventory on our website. With yearly leases requiring 3 months notice, we usually have lots of notice of what units are coming available.

We use the Standard Residential Lease Agreement set forth by the Residential Tenancy Tribunal of New Brunswick. All of our leases are periodic year-to-year. This means it has no specific end date and it automatically renews each year unless the landlord or tenant provide the proper termination notice at least 3 months prior to the renewal date of the lease. You can find out more about Renting in New Brunswick, including viewing a standard lease, by visiting the Government of New Brunswick website.

We do not post the rent of our apartments for general knowledge. At such time that a unit becomes available, the rent will be shared within the listing. Available utilities vary depending on the unit, thus it will be expressed with the available listing.

First, everyone who will be on the lease needs to complete at tenant application from our website. There is a drop down box that allows you to specify if you are applying for a specific advertised unit or are willing to go on our waiting list. We will email if a suitable match can be made. We will set up a viewing or phone conversation to confirm that this is indeed the correct apartment for you. Next we will ask for your a copy of a photo id and pay stub or proof of employment. We will check your references. Once approved, we will arrange to have the lease signed and for you to pay the deposit.

When you sign a lease for an apartment in one of our properties, you are required to submit one month's rent deposit to ServiceNB. Deposits are held and managed by the Residential Tenancy Tribunal through ServiceNB. Deposits can be paid to the Landlord who will submit it on your behalf and send you a copy of the receipt. Alternatively, you can visit any ServiceNB location and pay it in person. Once the deposit is received and processed by Service NB, a printed copy of the Certificate of Deposit will be mailed to both the Landlord and the Tenant. Each tenant listed on the lease is required to submit an equal portion of the deposit.

One of our trusted managers will be living in the building. They will help with move-in/move-out procedures, light maintenance tasks and maintaining a secure & safe environment.

We do have a limited number of storage units onsite for monthly rental. They are located in our 36 St. James Street location, but available to all tenants of our property.

We understand that your pet is a family member. However, it is important to note that you, the tenant, are responsible for managing your pet and how that pet affects the comfort of other tenants. Our Pet Policy: - Your pet must be noted on the lease and may only be added upon landlord approval. - There is a maximum of 2 pets per apartment. - No exotic or dangerous amphibians or reptiles. No noisy birds. - All non-dog/non-cat pets must be housed in a secure enclosure. - Dogs & Cats must be fixed (spayed or neutered) and vaccines up-to-date. - Dogs must have a valid dog license (purchased from your veterinarian or the City of Saint John). - Tenant(s) must confirm that their Renter’s Insurance covers pet liabilities. - Flea & Tick medication is recommended. If a flea or tick outbreak is declared in the building, it is each tenant’s responsibility, including financially, to treat their pet(s). - Clean up messes asap as to not damage floors & finishes. - Any damage to the property is the financial responsibility of the tenant, including damage caused from claws, chewing and biological messes. Cats: - Keep litter boxes cleaned and NEVER flush litter down the toilet or pour down the drain. - max. 2 cats per apartment - and prior to being approved, we must receive previous landlord agreement that you have take care of your cat(s). Dogs: - must be a mature, adult dog (no puppies) - max. 1 dog per apartment - the landlord/property manager will request to interview the owner and dog prior to approval to confirm that the dog will be a good fit for the property. A Good fit = dog is well-exercised, doesn’t jump up on people, doesn’t bark excessively, is friendly and calm while travelling through common areas of the building - must not be left unattended on the balcony, or left to bark excessively With regards to getting a dog after you've moved in... We do not allow puppies or dogs to be added to the lease after you have moved in. There is no way to determine how a dog will react when they have both new surroundings AND a new owner! There is always an adjustment phase required when getting a new-to-you dog, and it is extremely unfair to ask other tenants to have to put up with the adjustment as well. If adding a dog to your household is a desire for you in the near future, then we ask that you do not move into any of our properties. Please be aware that not everyone in your building will enjoy your pets like you do: • Dogs must be kept on a leash whenever in common areas (outside of your apartment). • Do not enter the elevator with your dog if another tenant is already riding, unless they say that it is ok. • Keep your dog bathed so as not to leave an odor, and brushed to reduce shedding. • Wipe their paws prior to entering the building. Our cleaners work hard to maintain clean common areas, and are not responsible to clean up after your dog. • The grass immediately surrounding the building should never be used for your dog to relieve themselves. • Poop & Scoop always! Clean up after your dog. It is unsanitary to leave your dog’s excrement on the ground and extremely un-neighbourly. In fact, Poop & Scoop is the law: Saint John City By-law Number M-13: 10(1) An owner shall remove any feces left by his or her dog on any property other than the property of the owner. 14(2) The penalty for violation of this by-law is $150.

Yes! Our entire property is a non-smoking (tobacco and cannabis), non-vaping community. Smoking and Vaping are NOT permitted anywhere in the building or the exterior including on balconies, in the entrances, on the sidewalks, or the driveways surrounding the building. The New Brunswick Smoke-free Places Act 2011, c. 222 states: 3.0 No person shall smoke (a) in an enclosed public space, (b) in an indoor workplace (d) within 9 meters of a door, an air intake or a window of an enclosed public place or an indoor workplace. (l) on a trail of an outdoor public place or within 9 m of the trail. 5.1 Exception for private residences (2015, c.34, s.5) Despite paragraphs 3(d), (k) and (l), smoking is permitted: (b) on the land on which a private residence is situated, UNLESS the private residence is a multiunit residential building. The Smoke-free Places Act Information Line toll-free number is 1-866-234-4234.

We have three types of parking at our Oceanside property: On-street, On-street Residential Parking Permit, Off-street Outdoor Parking, and Indoor(Underground) Parking. A. On-street Residential Parking Permit - Zone E On-Street Residential Parking Permits are managed by the City of Saint John via the HotSpot app. For more information or view the parking map, please see visit the website: https://saintjohn.ca/en/parking/residential-zone-permits On-street parking around our building is permitted for a maximum of two hours if you do NOT have Residential Parking Permit. It is each tenant's responsibility to abide by the parking rules. This includes parking your vehicle on the alternated side or in an assigned lot during winter parking bans. Year-round alternate-side parking helps the city to better manage street cleaning, snow removal, and street maintenance in the South/Central Peninsula. Please note the street parking rules on the signs on the streets surrounding the building. Parking bans are announced on the radio, social media, or you can sign up for notifications from the City of Saint John. B. Off-Street Assigned Parking There are a limited number of off-street parking spaces surrounding the building. These are assigned to tenants for a monthly fee. There is a waiting list for these spaces. C. Indoor (Underground) Parking There are 14 indoor spaces for use by tenants of the Atlantic building at 21 Lower Cove Loop. These are assigned, and there is an extra fee for these. There is a waiting list for these spaces.

The tenants agree to pay a $20.00 Lockout Fee any time the landlord is required to provide access due to the tenant being locked out of their unit between the hours of 8 AM and 11 PM. The tenant agrees that the lockout fee for situations occurring between the hours of 11 PM and 7 AM will be $100. An additional $50 key replacement fee will be charged to the tenant if the landlord is required to replace the tenants keys due to loss or damage. The tenant agrees to pay a minimum of $100 if a complete change of locks by a locksmith is required. The tenant is responsible for all fees if a building-wide key change is required due to a tenant's negligent behaviour.

Emergency Issue: flooding, exposed electrical, broken elevator, smoke or fire Text the Building Manager 506-644-8785 E-mail mchrepairs@gmail.com Call 9-1-1 if the situation warrants it. Non-emergency Issue: E-mail mchrepairs@gmail.com Include your unit number in the subject line Include a phone number that the repair person can contact you to arrange an appointment Provide a description of the issue and pictures if you have them.

Emergency Issue: security: suspicious activity, broken locks in common doors, broken elevator flooding, exposed electrical, broken elevator, smoke or fire Text the Building Manager 506-644-8785 Call 9-1-1 if the situation warrants it. Non-emergency Issue: For repairs: E-mail mchrepairs@gmail.com Include your unit number in the subject line Include a phone number that the repair person can contact you to arrange an appointment Provide a description of the issue and pictures if you have them. For all other concerns: E-mail oceansidelofts@gmail.com Include your unit number in the subject line Provide a description of the issue and pictures if you have them. Urgent, but non-emergency Issue: There is suspicious activity in or around the building You are locked out of the building or your apartment Text the Building Manager or E-mail oceansidelofts@gmail.com Include your unit number in the subject line Provide a description of the issue and pictures if you have them.

The smoke detectors in our buildings are hardwired, but have a back up battery so you are still protected if the power goes out. When the battery starts to run low, the smoke detector will let out periodic chirps. These are loud and annoying. They are supposed to be! We really want you to replace that battery! It is the tenant's responsibility to replace the battery in your smoke detector. Turn the unit clockwise until it releases from the ceiling or wall. Unplug the cord so it detaches. If the battery is visible, you can replace it. It is a standard 9V. If the battery is not visible, find the clip that releases the battery chamber. Replace the battery. To reinstall the smoke detector, reinsert the cord, align the detector with the holes and twist counter-clockwise until it locks into place. Still not sure... watch the video: https://youtube.com/shorts/kQWPqzjXCmw

Regarding: Refrigerator, Range (stove/oven), Over the Range Microwave, Dishwasher, Washer & Dryer, Heat Pump. The manuals for each of your appliances should have been left in your apartment by the previous tenant when you moved in. If you do not have them, you can find the make and model for each appliance on the sticker on the machine - usually inside the door. DO NOT remove these from the machine. If you are having trouble find the manual online, please send a picture of the label to your property manager who will help you locate it. If you live in The Atlantic, the manuals can be found in the 1Valet app > Docs. If you live in The East or West Lofts: you can find them at the bottom of this page.

Each apartment is equipped with a heat pump for both heating and cooling your apartment. In order to keep your heat pump working efficiently, you are required to maintain the machine: Rinse (don't scrub) the filters every 3 months. (see below for instructions) Never have your windows open and the heat pump on at the same time. It is one or the other. (The reason is that your heat pump is a dehumidifier, and Saint John is extremely humid! So your machine will burn itself out trying to dehumidify the city!) If your remote is not responding well or malfunctioning, try changing the batteries. Be Patient! When you turn the heat pump on and set it, it may take a few minutes to respond. Remember - the unit in your apartment needs to communicate with it's partner unit which could be on the roof or in the parking garage. Use the manual to trouble shoot before reporting any issues. If you can't resolve the issue and require a repair, please email mchrepairs@gmail.com - be sure to put your unit number, name, contact info and a description of the problem in the email. The manuals for the Heat Pumps can be found here: The Atlantic: https://www.tosot-na.com/tosot-doc/service-manuals/Mini-Split/Lomo-23-SEER/Service-Manual_TW12HQ2C2D.pdf To clean the filters (every 3 months): Turn the Heat Pump off. Lift the front lid of the unit. It may need a little pressure, as it needs to snap up. 2. Push the filter up just a little to release it from the catch, and then slide it down and out. Repeat with the second filter. 3. Rinse the filters under the tap until the water runs clear. Hold the filters so that they are curving into the sink, and rinse. This way the debris will be more easily removed. Only water spray should be used. Never scrub or wipe the filters, as this will damage them, making them ineffective. 4. Tap the excess water from each filter and allow them to air dry. Replace each filter by sliding it up the guides until they can click behind the catch in the front.

FOR THE ATLANTIC (21 Lower Cove Loop): The filters on your air exchanger should be rinsed out / cleaned every 3 months. 1. Unplug the machine from the electrical socket. 2. Unlock the panel but flipping up the fasteners. 3. Open the lid and remove the two filters. HINT: Take a picture of them partially pulled out so that you can reference it when it is time to put them back in. 4. Vacuum to remove most of the dust. 5. Wash with a mixture of warm water and mild soap. You may add bleach if you wish to disinfect (one tablespoon per gallon). Rinse thoroughly. Shake filters to remove excess water and let dry. 6. Replace into the unit. You can also clean the core at this time as well. Please refer to the document below for step-by-step instructions. The entire installation and user manual: ______ FOR THE LOFTS (36 St. James Street): The filters on your air exchanger should be rinsed out / cleaned every 6 months. 1. Unplug the machine from the electrical socket. 2. Unscrew the screws from the front and remove the panel. 3. Pull out the center core and remove the two filters being held in by the springs. HINT: Take a picture of them partially pulled out so that you can reference it when it is time to put them back in. 4. Wash with a mixture of warm water and mild soap. Rinse thoroughly. Shake filters to remove excess water and let dry. 5. Replace into the unit.

Keeping your appliances clean will make them more efficient and keep them working optimally for a long time. This will save on hydro, and eliminate down-time for costly repairs. For the Clothes Washer: Wipe out the rubber sleeve every couple of loads. This is the sealing mechanism for the washer door, so if anything gets in there that could damage the sleeve or if water and mold deteriorate it, your washer will leak and not work properly. 2. When you are done with your washer, we recommend you turn the power off and leave the door open. This will allow it to dry out and not get smelly. For the Clothes Dryer: The dryers in our buildings are Ventless. This means that all the moisture that is removed from the clothes is condensed back into liquid form (water) and drained. With this being said, the dryer has TWO filters that need to be cleaned regularly. The LINT TRAP in the front of the dryer MUST be cleaned after each load. Simply lift it out, open it, clear the lint and put it in the garbage (do not flush down the toilet). Snap the lint trap closed and replace. 2. The CONDENSER is located in the compartment under on the bottom of the front of the dryer. You should clean your condenser once per month to prevent degradation of the dryer’s performance. If you have pets, you may want to rinse it out more often. - Open the condenser compartment cover. In the Atlantic - open the condenser unit cover by pushing the spring switch under the door rim to the right. - Unlock both blue locking tabs. - Remove the condenser box from the condenser compartment. - Clean the condenser box and inside the condenser compartment completely. Use tap water to clean between the grooves of the condenser box by allowing tap water to flow through it. Reach inside the condenser compartment and wipe away all debris. Make sure the rubber gaskets on the condenser box are free of debris before reinstalling. - When assembling the condenser after cleaning it, make sure the locking tabs are set to the lock position. - Never run the dryer without the condenser installed.

If your toilet runs constantly after flushing, this is an issue that should be fixed immediately. A running toilet uses a lot of water, which could end up costing both the landlord and the tenant money. Before you request a service call, you can do a little troubleshooting to see what the cause is first. First, try jiggling the handle. Sometimes the chain inside the tank gets stuck and a little jiggle will release it, solving the problem. However, if the problem persists again after another flush, please follow these steps: Lay a towel down on the floor. Lift the back lid of the toilet tank and place it on the towel on the floor. The lids tend to be quite heavy, so be sure to place it down gently! Take a look in the tank: - Check that the flap is laying flat against the pipe in the bottom of the tank. If not, see if there is anything preventing it from closing. Check the chain that runs from the handle to the flap. If it is kinked or unhooked, you can simply straighten the chain out and re-hook it on the handle bar. If you can not remedy the problem, please email mchrepairs@gmail.com

You should clean your drains every 6 to 8 weeks. For bathroom sinks and bathtubs - unscrew the plug mechanism, remove it and clean it. Remove any debris in the pipe as well. For shower units that have a grate over the drain (ie: no plug) you can use a plunger to unclog the drain. Remember to NEVER flush anything down the toilet except for biological waste and toilet paper. NEVER flush or pour down the drain: Paper towel, wipes (even the 'flushable' kind), used cooking oil or kitty litter.

The link to your dishwasher's manual is available at the bottom of this page. You should always wipe your dishes of crumbs and food particles before putting them in the dishwasher. There are a couple of things that you need to do every two month to maintain your dishwasher: Clean the black rubber seal - removing any particles of food that can break the seal and cause leaks. Clean the filter in the bottom. Open the door and remove the bottom rack. Locate the round filter piece, turn it and pull up until releases. Rinse it out, removing all debris and replace back into the dishwasher.